Reference

What Our Legal Terms Mean for You

Access to micro1 depends on your local law and the regions where our platform is eligible to operate.

Account eligibility appliesLocal law governs accessPolicy updated as neededBangladesh-region context
micro1 What Our Legal Terms Mean for You
DATA AND ACCOUNT SECURITY

How We Handle Your Account and Data

Your account data — name, contact details, transaction records, and device information — is stored securely and used only to operate your account and meet our compliance obligations. We do not sell your personal data to third parties. Cookies on our platform track session activity and help us keep your login secure across devices; you can manage cookie preferences through your browser settings.

Data Retention We retain your account records for as long as your account is active and for a period after closure as required by our legal obligations. You may request a copy of your data through support.
Account Security Your account is protected with password authentication and OTP verification for sensitive actions such as withdrawals to bKash, Nagad, or Rocket. Never share your OTP with anyone.
Cookie Policy We use session and functional cookies. No behavioural advertising cookies are placed without your consent. Review or withdraw cookie consent from the settings link in the site footer.
Policy Change Notices When our legal terms change in a way that affects your rights, we notify you via the email address on your account before the change takes effect. Keep your email current in account settings.
LEGAL HELP CONTACT

Reach Us About Policy Questions

If something in our legal terms is unclear, or if you need to raise a policy concern about your account, our support team handles those requests directly. Players in Dhaka and Chittagong can reach us through the same channels — response times may vary but we aim to reply to policy queries within one business day.

Live Chat Open the chat icon from any lobby page. Live chat handles account and policy queries and is the fastest path to a human response.
Email Support Send a written policy request or dispute to our support email address shown in your account settings panel under Help.
Account Help Centre The Help section inside your account covers common policy questions, including account suspension, wallet verification, and term updates.

Questions About Our Legal Terms

These are the questions we hear most often about our legal terms, account conditions, and your rights as someone who uses micro1.

Access depends on your local law and whether our platform operates in your eligible region. You are responsible for checking whether online gaming is lawful where you are before opening an account.

Yes. Send a written request through our support email or live chat and we will provide a summary of the data we hold on your account within a reasonable timeframe.

Contact support via live chat or email with your transaction reference. We log every bKash, Nagad, and Rocket movement against your wallet, so disputes can be traced against those records.

You can request account closure through the Help section inside your account or by contacting support directly. Pending balances must be withdrawn to your registered bKash, Nagad, or Rocket wallet first.

Our legal terms are governed by the laws applicable to the jurisdiction under which our platform operates. Your local law may also apply depending on where you are based.

We send a notice to the email on your account before material changes take effect. You can also see the current version of our terms from the footer link on any page of the platform.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.