Reference

What the Eligible Region Note Means for Your Account

Your access to the micro1 lobby depends on where you are located and whether your region is supported under our current terms.

Region VerificationAccount EligibilityLocal Wallet SupportAccess Conditions
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micro1 What the Eligible Region Note Means for Your Account
SUPPORT CHANNELS

Get Help with Region and Access Issues

If your account shows a region flag or your wallet verification is blocked, our support team can walk you through the next steps. Reach out through any of the channels below and have your registered mobile number ready — it speeds up the check considerably.

Live Chat Reach our support team directly from the lobby. Have your registered bKash, Nagad, or Rocket number on hand so the agent can pull up your region status without delay.
Email Support Send a detailed message describing your region flag or access issue. Include your account ID and the wallet type you registered with for the fastest possible resolution.
Account Help Centre Our help centre covers the most common eligible region scenarios step by step — from wallet mismatch to location flag — so you can troubleshoot before contacting an agent.
FAIR ACCESS STANDARDS

How We Handle Region Checks Fairly

Region eligibility is applied consistently across all accounts. The same rules apply whether you deposit via bKash or Rocket, and no account receives preferential region access outside our published terms.

Consistent Rule Application Every account goes through the same region verification step at signup. We do not grant exceptions or bypass the check — the process is identical for all wallet types including bKash, Nagad, and Rocket.
Transparent Access Flags When a region flag is triggered, we show you the exact reason on screen. There are no silent account locks — you will always know why access is restricted and what you can do next.
Account Security During Review While a region query is under review, your account wallet balance remains intact. Funds are not touched during an eligibility check, and your transaction history stays accessible throughout.
Support-Led Resolution Region disputes are handled by our support team, not automated rejections. A real agent reviews your case, checks your wallet registration details, and gives you a clear outcome with next steps.
micro1 How Region Eligibility Works on micro1

How Region Eligibility Works on micro1

The eligible region note exists because access to our casino lobby — slots, live tables, crash games, and the sportsbook — is governed by local law in your area. micro1 does not determine legality for you; that is your responsibility to check. What we do is flag, at account creation and at login, whether your registered region is currently supported. If your

bKash, Nagad, or Rocket wallet is linked to a Bangladesh mobile number, the system cross-references that against our supported region list automatically. Accounts flagged outside eligible regions are restricted from depositing or accessing game rooms until the status is resolved through our support team.

Eligible Region Terms Explained

A quick reference for the terms you will see when going through region verification on micro1.

01
What is an eligible region?

An eligible region is a geographic area where micro1 currently allows account registration and lobby access. Whether your area qualifies depends on local law and our operational terms at the time you sign up.

02
What does a region flag mean?

A region flag is a system alert triggered when your account's registered location does not match our current list of supported areas. It pauses deposit and game access until the status is reviewed.

03
What is wallet-based region verification?

When you link a bKash, Nagad, or Rocket number, the system checks whether the mobile prefix and registered location align with an eligible region. It is an automated step that runs at account creation.

04
What is a restricted access status?

Restricted access means your account can log in but cannot deposit or enter game rooms. It is applied when a region check is pending or when your location falls outside currently supported areas.

05
What is KYC in the context of region eligibility?

KYC — Know Your Customer — is the identity and location verification step that confirms your details match your wallet registration. Completing KYC is often the final step to resolving a region flag.

06
What does 'access depends on local law' mean?

This phrase means micro1 cannot confirm legality for your specific location. You are responsible for checking whether online casino access is permitted under the laws that apply where you live.

Your Eligible Region Questions Answered

These are the questions we hear most often from people working through the eligible region process.

Start the account setup and enter your bKash, Nagad, or Rocket number. The system checks your mobile prefix against our supported region list and shows your status before you complete registration.

A Bangladesh-registered wallet is a positive signal, but eligibility also depends on your current location and local law. The system confirms both factors during the verification step, not just the wallet origin.

During a pending review your account is in a restricted state. You can log in and view the lobby but deposits and game rooms are paused until our support team completes the region check.

Contact support immediately via live chat with your registered mobile number. Region flags applied to existing accounts are usually triggered by a location change or a wallet update that needs re-verification.

The wallet type — bKash, Nagad, or Rocket — does not change how region eligibility is assessed. All three go through the same verification process and the outcome is based on your registered location, not your payment method.

No. An eligible region note is a verification flag, not a ban. Most cases are resolved through our support team once you confirm your wallet registration details and current location align with our terms.
Reference

Eligible Region Note Bangladesh

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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